fi111's Privacy Policy

1 Introduction and Scope

fi111 ("we", "us", or "the platform") operates a safe and transparent online gaming environment for players in Bangladesh. This privacy policy ("Policy") explains how fi111 collects, stores, uses, and shares your personal information with third parties.

By accessing our website (fi111.lat) or using any of our services, you are agreeing to the terms of this privacy policy. If you do not agree to these terms, please do not use our platform.

This policy should be read together with our Terms and Conditions and Responsible Gaming policy.

2 What Information We Collect

fi111 may collect your personal information in several ways. The categories of information collected are described in detail below:

2.1 — Information You Provide Directly

• Full name and date of birth
• Email address and contact details
• National ID or passport number (for identity verification)
• Address and residential information
• Payment method details (bKash, Nagad, Rocket, Upay, bank account)
• Account login details (username and password hash)

2.2 — Automatically Collected Information

• IP address and device identification information
• Browser type, operating system, and language settings
• Browsing activity on the platform, pages visited, and time spent
• Cookies and session data
• Referral source (where you came from before reaching our site)

2.3 — Transaction and Gaming Information

• Deposit and withdrawal history
• Gaming activity, bets placed, and win/loss records
• Bonus claim and usage history
• Customer service communication logs

3 Purpose of Data Collection

fi111 collects and uses your personal information for the following legitimate purposes:

• Account Management: To create, verify, and keep your account secure.
• Identity Verification (KYC): To meet legal obligations and prevent access by minors.
• Financial Transactions: To process deposits and withdrawals, prevent fraud, and ensure secure payments.
• Customer Support: To respond to your questions, complaints, and assistance requests.
• Responsible Gaming: To identify problematic gaming patterns and provide related support.
• Security and Protection: To ensure platform security and prevent unauthorized access.
• Service Improvement: To improve platform functionality, design, and user experience.
• Legal Compliance: To comply with applicable laws and regulations.

4 Data Sharing and Disclosure

fi111 does not sell, rent, or share your personal information with third parties for commercial purposes. However, information may be disclosed in the following circumstances:

4.1 — Service Providers

Only the necessary information is shared with our trusted partners for payment processing (bKash, Nagad, Rocket, Upay), identity verification, technology infrastructure, and customer service operations. These partners are bound by confidentiality agreements.

4.2 — Legal Obligations

fi111 is obligated to disclose information when required by a court order, regulatory directive, or applicable law.

4.3 — Fraud Prevention

Information may be exchanged with relevant authorities to prevent financial fraud, money laundering, or other illegal activities.

4.4 — Business Transfer

If there is any change to fi111's business operations (merger or acquisition), user data may be transferred to the new operating entity, but the protections of this privacy policy will remain in place.

5 Cookie Policy

Cookies and similar technologies are used on the fi111 website. Cookies are small text files stored in your browser that help improve your experience on our platform.

5.1 — Essential Cookies

These cookies are essential for maintaining login sessions, ensuring security, and keeping basic platform functionality running. They cannot be disabled.

5.2 — Functional Cookies

Used to remember your preferences (such as language selection), making your browsing experience more convenient.

5.3 — Analytics Cookies

Collect statistical data to monitor platform usage and improve service quality. This data is analyzed without revealing your identity.

You can control cookies by changing your browser settings. However, disabling cookies may limit some features of the platform.

6 Data Storage and Security

fi111 takes industry-standard technical and administrative measures to keep your personal information secure:

• SSL encryption is used for all data transmissions
• Advanced encryption technology is applied for storing sensitive information
• Strong authentication systems are in place for account access
• Regular security audits and vulnerability assessments are conducted
• Only authorized staff have access to personal information
• Data backup and recovery procedures are ensured

6.1 — Data Retention Period

Information is retained for as long as your account is active and for as long as required to meet legal compliance obligations thereafter. After an account is closed, data is securely deleted, though financial transaction records may be kept for a set period as required by law.

7 Your Rights

As a fi111 user, you have the following rights over your personal information:

7.1 — Right to Access

You can find out at any time what information fi111 holds about you. Contact us to make a request regarding this.

7.2 — Right to Rectification

If there are any errors or incomplete details in your stored information, you can request a correction. Some information can be updated directly from your account settings.

7.3 — Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, information required to meet legal obligations may not be possible to delete.

7.4 — Right to Object to Processing

You have the right to object to the processing of your information for specific purposes, particularly in relation to marketing communications.

7.5 — Data Portability

You may request to receive the information you have provided in a structured, readable format.

To exercise any of the rights above, contact our support team. We will respond to your request within a reasonable timeframe.

8 Privacy of Minors

fi111 strictly does not provide services to individuals under the age of 21. We do not knowingly collect personal information from minors.

Age is verified during the registration process. If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.

If you believe a minor is using our platform, please contact us.

9 International Data Transfers

fi111's servers and some service providers may be located outside Bangladesh. When transferring data internationally, we ensure that:

• The receiving party maintains adequate data protection standards
• Appropriate contracts and legal safeguards are in effect
• The commitments of this privacy policy are upheld

All international data transfers are secured through SSL encryption.

10 Third-Party Links

The fi111 platform may contain links to third-party websites. These external sites have their own privacy policies and are outside fi111's control. We are not responsible for how your information is handled on third-party websites.

It is recommended that you review the privacy policy of the relevant site before following any external link.

11 Policy Changes

fi111 reserves the right to update this privacy policy as needed. If any significant changes are made:

• A notice will be published on the website
• Registered users may be notified by email
• The "Last Updated" date at the top of the page will change

Continuing to use the platform after changes have been made will be considered as your agreement to the revised policy. We therefore recommend reviewing this page regularly.

12 Contact Us

If you have any questions or concerns about this privacy policy, or any requests regarding your personal information, please contact us: